Job Description

Housekeeping Manager – Boutique Downtown Detroit Hotel

Why Work With Fierce Staffing?

Fierce Staffing is leading the next generation of workforce partnerships by providing high-quality, trained professionals to support Detroit’s premier hospitality brands. As a Detroit-based, mission-driven staffing agency, we believe in more than just placing people in roles—we build careers, restore dignity to work, and elevate the guest experience through skilled, motivated talent.

We’re currently hiring a Housekeeping Manager for a renowned boutique hotel in the heart of downtown Detroit—an iconic destination known for its timeless design, exceptional guest care, and deep connection to the spirit of the city.

Join Fierce and help set a new standard in luxury service and hospitality staffing.

Position Summary

As the Housekeeping Manager, you will support the hotel’s Executive Housekeeper by coordinating day-to-day housekeeping operations—including staff leadership, guest room inspections, cleanliness standards, and team scheduling. You will be responsible for driving consistency, quality, and pride in every room turned over, all while fostering a positive and empowered work culture for your team.

This is a leadership role for someone who thrives in a fast-paced, guest-focused environment and believes in developing people while delivering excellence.

Responsibilities

• Lead housekeeping shift operations, ensuring rooms and public areas meet 4‑star cleanliness and presentation standards

• Conduct pre-shift meetings, deliver daily priorities, and review staffing needs

• Inspect guest rooms, public spaces, and laundry operations for quality and consistency

• Assign, monitor, and adjust workloads for room attendants and housemen

• Provide real-time coaching and feedback to housekeeping team members

• Assist withonboarding, and training new team members

• Manage inventory and supply distribution for daily shifts

• Maintain compliance with safety protocols and infection control standards

• Serve as the liaison between housekeeping and front desk/engineering departments

• Respond promptly to guest requests, maintenance issues, or special room setups

• Document incidents, lost & found, and quality assurance inspections

• Uphold Fierce and hotel partner standards for professionalism, conduct, and grooming

Qualifications

Education/Experience:

• High school diploma or GED required; associate’s or hospitality coursework a plus

• 1–2 years of experience in hotel housekeeping management or lead/supervisory role

• Bilingual (English/Spanish or English/Arabic) a plus but not required

Skills & Competencies:

• Strong leadership, team motivation, and time management skills

• Eye for detail and pride in maintaining a luxury-level environment

• Ability to communicate effectively with staff, guests, and management

• Working knowledge of cleaning standards, supplies, and OSHA safety

• Comfortable using housekeeping systems/apps for documentation and room tracking

Physical Requirements

• Must be able to lift up to 50 lbs, bend, reach, kneel, and move quickly

• Must be able to push/pull supply carts and move furniture as needed

• Ability to stand and walk for extended periods

• Comfortable climbing stairs, entering guest rooms, and navigating tight spaces

What Sets Fierce Apart

This role is staffed and supported by Fierce Staffing Services , a values-based Detroit agency committed to livable wages, equitable hiring, and high-impact placements. Our Housekeeping Managers receive ongoing support, professional development opportunities, and leadership coaching to succeed in boutique and luxury environments.

Pay Range

Compensation based on experience, team leadership history, and references.

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